We all know that it’s extremely difficult to track sales through social media. The inability to cookie a user or prove the same person bought the product is a huge obstacle.
Instead, we tend to use signals to determine an estimated increase in sales. We look at metrics such as impressions, branding, page depth, and percentage increase of unaccounted sales, to try and help us gain some understanding of the impact our social strategy is having.
Read »

Social Mass Media?
Jack Sarsen 3 years 40 weeks 20 hours 3 min ago
At least for now, Microcasting and Microblogging are giving us the same sales tracking problems we have with traditional mass media.