Remember the days when a small group of airlines dominated, some say monopolized, the skies? The days before names like Richard Branson, Virgin America, Southwest and Jet Blue? The Budget Airline Business-Model allowed small players to not only enter the market, it allowed them to compete, succeed and profit. These same principles can be applied to any business from take-off to flight! Tips and advice...

Great customer service enhances the consumer experience while a few slip ups can destroy your company. Learn which mistakes to avoid.

We live in a world of free. If you’re trying to make money, especially online, you might think that would make things difficult...

So you want to learn about marketing? Well, despite the complicated models and terminology that some of the gurus use, it’s actually quite simple. To see what works and why, all you have to do is look to my boy.

Sometimes, we overcomplicate things by being worried about the technology part of it. Twitter and Facebook and blogs and mobile apps aren’t all that fancy. They’re just an unknown, and so people are worrying how they’ll do what they know how to do by other means with these new tools. Yes, it takes some new understanding, but at the end of the day, marketing hasn’t changed a lot. Think about the Four P’s of Marketing...

Are you getting as many robocalls from political candidates as I am? These calls are exempt from the United States National Do Not Call Registry because political groups are excluded from the FTC definition of telemarketer. When the campaigns over, I'll bet that no one even takes the time to check whether the calls are effective or not. They just figure they're a competitive necessity.

When it comes to video discovery, the thrill of the hunt is only really fun when you're viewing more good than bad. You could scour your feeds for entertainment, but the fodder you'll file through is enough to feel like work. With ReadWriteWeb's list of easy video aggregation services you can spend the afternoon curating your corporate videos, scouring for media clips or sharing amusing videos with friends.

After growing his family liquor store into a fifty million dollar business, Gary decided to create 'Wine Library TV,' which has skyrocketed him into a superstar status in the world of video podcasting. He is also the author of 'Crush it' where he drives home the idea of finding your passion and getting off your butt and create some content around it.

To realize ROI for your website efforts, you need to actually convert traffic to sales leads. It's not magic, it's a combination of building the right landing page, and then measuring, testing again, and measuring.

Résumé is French for "summary". It's a collection of things that you’ve done in your work life that doesn't really give an indication of your aptitude, your natural talents, or how you'd fit onto a new team. Organizations who still use as a prescreening process are lazy. We all know that the best way to get found is online through the publication of your own good content and through your network. May the résumé rest in peace.